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    OrderDynamics®

    Power your omnichannel retail fulfillment. Our order management system enables you to create seamless buying experiences, break down operational barriers and fulfill orders across a blend of channels.

    SPEAK TO AN EXPERT

    Discover why world-class retail fulfillment operations run on Tecsys

    Empower your organization with Tecsys' OrderDynamics®, an industry-leading,
    end-to-end retail fulfillment solution for omnichannel commerce.

    Drive Distributed Order Management

    OrderDynamics® comes complete with a robust distributed order management (DOM) engine that enables you to configure, manage and execute complex order routing processes effectively and efficiently through advanced order orchestration functionality.
    Achieve Inventory Visibility

    Unify disparate inventory pools across multiple channels to provide a single enterprise view of stock in real time, optimizing available-to-promise inventory while providing your customers with the confidence that what they order will be delivered or available in-store.
    Execute Store Fulfillment

    With an intuitive interface and accessibility through the web from any device, the OrderDynamics® store fulfillment module easily enables store associates to fulfill and deliver buy online pickup in-store (BOPIS) and curbside pickup (BOPAC) orders.
    Deliver Customer Service

    Exceed your customers’ expectations with maximum flexibility to create, cancel or edit existing orders. Also offer multiple appeasement options including price matching, credits and adjustments.
    Enable Micro-fulfillment

    Take store fulfillment to the next level. Advanced “store-as-warehouse” functionality provides in-store pick and pack workflows that streamline the fulfillment process and deliver speed, efficiency and cost savings.
    Customize Your E-Commerce Ecosystem

    Scale and expand your e-commerce fulfillment ecosystem with open APIs to build towards a headless commerce model. Integrate order management data and process quickly and seamlessly to sell on multiple channels.
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    Rapidly scale your order fulfillment on a cloud-native SaaS platform

    OrderDynamics® is designed to help you meet the demands of peak e-commerce usage while maintaining cost control.

    • Scale your operations when you need it with an order management system that was born in the cloud.

    • Gain industry-leading reliability powered by Microsoft Azure platform.

    • Achieve high order volume performance, when every day is like Black Friday.

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    Give your customers the returns flexibility they expect while protecting order margin

    The OrderDynamics® returns management module offers advanced functionality to streamline the entire return process.

    • Reduce returns fraud through customer management tools.

    • Decrease returns processing time to drive customer satisfaction.

    • Quickly reshelve returned items to accelerate resale.

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    Trusted by retail leaders

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    Optimize order fulfillment and drive efficiency and cost savings

    Intelligent order routing uses prioritized business rules to choose the best inventory location to fulfill orders.

    • Configure the software easily with drop-down options or logic, no coding required.

    • Reduce out-of-stocks by sourcing inventory from multiple fulfillment nodes.

    • Adjust fulfillment processes to keep up with evolving customer expectations.

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    Drive order profitability by reducing multiple shipments per order

    OrderDynamics® empowers you the ability to route items located in different fulfillment locations to be consolidated into one shipment.

    • Set shipment parameters easily with configurable routing rules.

    • Enhance the customer experience with a convenient delivery experience.

    • Reduce delivery miles with a more sustainable shipping option.

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    Solve e-commerce payment and refund complexity

    OrderDynamics® seamlessly accommodates the needs of retailers operating in multiple countries and also offers advanced payment and refund options.

    • Accelerate geographic expansion with a borderless commerce platform.

    • Ensure compliance with a robust tax calculation engine.

    • Provide customers payment flexibility with split payment functionality.

     Access OMS Checklist
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    Take your e-commerce headless

    OrderDynamics® offers an industry-leading REST API package that supports a fully headless commerce architecture.

    • Build a customized omnichannel experience with more than 50 REST APIs in a sandbox environment.
    • Fast-track time to market with standardized integrations to multiple retail systems.
    • Offer true real-time inventory with instantaneous data transfer from inventory locations across your fulfillment network.
    Blog

    iPaaS vs. API Integration: Which Is Best for Your Business?

    Both iPaaS and API offer unique value propositions and capabilities, so let’s examine each of these ...

    Grow from good to great with Tecsys

    “This implementation will enable us to stay at the forefront of omnichannel retail for years to come. Having solid and reliable partners like OSF Commerce and Tecsys ensures that we are able to provide our shoppers with exceptional experiences regardless of how they choose to shop with us.”

    - Richard Sejean, Director of E-commerce, Browns Shoes