Traditional order management systems are not built to support today's complex and rapidly-evolving marketplace. Automation is the name of the game when it comes to reducing order cycle times, regardless of the fulfillment strategy of the SKUs involved. TECSYS DMS's flexible and adaptable business rules allow you to set up specific sources of supply at the customer level and/or at the SKU level including:
Ideally, this automation also includes the electronic transmission of orders, shipments and invoices. Large customers probably demand it, however smaller customers may still be phoning or emailing their orders to you. You can reduce your cost-to-serve by implementing a customer portal or integrating with an e-commerce tool — both of these strategies have the potential for increasing market share.
TECSYS DMS supports many types of data formats for sending and receiving transactions with your trading partners, and also supports flexible communication strategies for sending ASNs and invoice. For example, you can email an invoice and send a paper copy with the shipment. Optionally, you can have a PDF of the transaction generated (order confirmation, ASN and invoice) and store a link of the PDF directly within the transaction for easy and fast retrieval.
As is often the case in B2B fulfillment, turning an order into cash requires that the goods be shipped. The most common scenario for distributors is to create an invoice per shipment.
TECSYS DMS supports deposits and prepayments on orders, as well as flexible invoicing strategies. The sooner a customer is invoiced, the sooner a payment can be expected. In fact, reducing order cycle times benefits both distributor and customer.