Mr. Pedro Patrao joined TECSYS in 2013 as Senior VP, Global Services, responsible for overall services to the Company's enterprise clients worldwide. This encompasses business development, delivery and operations, professional services, enhanced business solutions, customer care (including support) and cloud solutions.
Pedro has chief responsibility for TECSYS' "Customers for Life" approach, along with several regional Customer Success VPs, to help ensure that TECSYS customers derive maximum value from their solutions in a fast, cost-effective and predictable manner.
In 2015, Pedro was appointed Senior VP, Global Operations, adding to his existing responsibilities the operations of TECSYS’ Point-of-Use products, Warehouse Solutions Group (hardware), as well as the small-to-medium sized business (SMB) solutions.
Mr. Patrao brings more than 20 years of experience in enterprise software and supply chain management leadership roles, most notably 14 years with SAP. At SAP, Mr. Patrao led multiple teams in multiple lines-of-business and multiple geographies, and was recognized and awarded numerous times for his accomplishments.
Mr. Patrao is a high-energy leader, with an entrepreneurial spirit and outstanding track record in leading transformational changes that significantly grow the businesses under his leadership. He is passionate about enhancing customer value and delighting customers.